Heléns Rör, as the name might suggest, offers a wide range of steel pipes to industry. But if you ask Christian Bergström, account manager at Heléns Rör, they see themselves as a knowledge company rather than a pipe company.

– Anyone can sell pipes today, but what we emphasize most and what we are incredibly proud of is the knowledge we possess about the pipes, the material, its tolerances and possibilities. This is not knowledge we keep to ourselves, but see it as an added value our customers receive continuously, partly through training but also through an ongoing dialog that is always a prerequisite for a smooth collaboration. It’s a view shared by Proton Engineering, which needs a supplier that delivers more than just the pipe itself.

– Christian and his colleagues challenge us when we order pipes from them. They have a very broad knowledge of pipes and therefore ask several different critical questions about what kind of pipes we need, which is very positive. The fact that they are also responsive and solve the problems that sometimes arise is essential for good cooperation. It makes my and my colleagues’ everyday life much easier,” says Fabian Maxe, purchasing manager at Proton Engineering.

Heléns Rör holds several different training courses on pipes where customers learn about material selection, pipe tolerances, what drives costs and what processing options are available. They have also invited Proton Engineering down to a supplier in Germany, where they have gained greater knowledge. ”Our customers don’t choose us because we sell pipes, they choose us because we can make a difference to their business. The decisive factor in a collaboration is that both parties benefit and here Proton is a role model. They have invited us to their operations several times to share knowledge. For us, it is crucial to learn and understand our customers’ challenges and needs. It is precisely these things that have built both business and trust over time, the common exchange of knowledge.

– Proton is a customer that prioritizes sustainability. They were the first of our customers to request EPDs, tracking and information about the climate impact of the pipes. This motivates us to put even more effort and resources into our sustainability work, which of course also benefits our other customers positively, explains Christian.

As a step in the plan towards climate neutrality in the entire value chain, Heléns Rör has switched parts of its stock range to CO2-reduced material. This means that the pipes are made from scrapbased steel with renewable energy. Heléns Rör follows an established purchasing strategy that ensures that the share of CO2-reduced material will increase significantly in the coming years. We have made a commitment in line with the EU Green Deal and the Paris Agreement to be climate neutral by 2050.

– Some of the pipes Proton buys from us are made from CO2-reduced steel and we naturally look forward to the day when we can offer an even wider range of these pipes, which have a smaller climate impact. And this is where we need customers like Proton, who with their clear sustainability focus are the kind of company that allows us as a supplier to develop and offer an environmentally better alternative.

– When you work with companies like Proton, I feel that we can make a difference. It feels good for real, not only for me in my profession but actually even more as a private person, concludes Christian.

Helén’s cold-drawn seamless steel tubes are made with recycled steel in an electric arc furnace. By using renewable energy in the production process, emissions are significantly lower compared to other manufacturing methods. 800kg of CO²e per ton is generated from pipe production in the electric arc furnace, compared to 3100kg of CO²e per ton of steel pipes produced in the blast furnace*.

• 100% renewable energy in production
• Made from recycled steel in an electric arc furnace
• 75% lower emission compared to seamless cold-drawn pipes made of steel in blast furnace